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Senior Director of Engineering( Search Quality)

Mountain View, California Job ID: 1623244

Overview

We are looking for people who are passionate about solving complex real-world problems, building world-class solutions, and benefitting millions of lives. At Coupang, developers learn from one another—we share knowledge and spur each other on to come up with great ideas—and move extremely fast to create profound impact together. You will also have the opportunity to tackle large-scale challenges that arise as we grow. This includes building in-house technology, innovating mobile architecture, and advancing possibilities with machine learning and deep learning. With you, we will build a world where our customers ask, “How did we ever live without Coupang?”

Success Profile

  • Team Player
  • Adaptable
  • Inventive
  • Self-starter
  • Problem Solver
  • Goal-oriented
  • Quick-thinking

Responsibilities

Job ID 1623244 Date posted  04/10/2019 Location Mountain View, United States

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley. 

 

Job Overview: 

As our Senior Director of  Engineering for Search Quality for our Search & Discovery team, you will be responsible for leading multiple teams of engineers to globally to improve the search quality. A successful candidate will have an established background in information retrieval, search relevance, natural language understanding, machine learning and large scale structured data processing. You will hire and lead search quality teams globally.

 

   

Key Responsibilities: 

  • Responsible for the overall search quality end to end, from understanding customer query, offline creating ranking signals, building search experiment framework to tuning core search ranking algorithm
  • Define long term strategy and vision for Coupang search quality to wow customers, develop and communicate goals and roadmap
  • Define and improve key search quality metrics
  • Establish best practice to improve search quality and promote it across the whole organization
  • Refine experiment launch review process to increase the throughput of experiments and ensure the quality of experiments by insisting highest standard
  • Recruit and coach individual contributors and managers globally, develop search quality talents, maintain a world class engineering team
  • Manage and execute against project plans and delivery commitments
  • Advocate search quality and promote understanding of search quality across the company

  

Qualifications:    

  • Master’s Degree in Computer Science
  • At least 5 years experience working on Search Relevance, Query Understanding and Information Retrieval. And excellent understanding of information retrieval, established skill at search relevance, query understanding and machine learning
  • At least 8 years of experience building large distributed web based systems and experience in C++ and/or Java programming.
  • Experience delivering large, cross-functional, projects
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
  • At least 2 years experience managing global software development teams with track records of successful delivery
  • A track record of communicating well with executives and non-technical leaders

  

Preferred:  

  • Ph.D. in Computer Science, Computer Engineering, Electrical Engineering, etc

Perks

  • Autonomy to make decisions in a rapidly growing company
  • 18 days PTO + 12 national holidays off 
  • 401K matching 
  • Pre-IPO stock options 
  • Mobile & fitness reimbursement 
  • Flexible working hours 
  • Catered lunches

  

 

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Career Path

  • Senior Software Engineer
  • Software Engineering Manager
  • Technical Program Manager
  • Product Manager (Product Owner)
  • Tech Recruiter

Trending

QA Mock System

The biggest challenge and goal for Quality Assurance (QA) testers is to conduct a final test for a product thoroughly to enable a smooth release of the product in terms of both quality and quantity. Then, what type of test is employed? There are various types of testing; functional test, interface test, performance test, and etc. For any test, what is most critical is data. Without sufficient test data, it is unlikely to ensure high coverage and quality of the product. QA testers are all well aware of this. Then, how can QA testers enrich, create and manage test data efficiently?

Evolving the Coupang Data Platform

Coupang is revolutionizing e-Commerce market of South Korea with last-mile delivery and rethinking discovery of products on mobile first platform. Our mission is to create a world in which Customers ask, “How did I ever live without Coupang?”

Being a data driven company, we rely heavily on data decisions right from customer journey to the best algorithm to optimize space in a fulfillment center. We use data to find bottlenecks at each step of the process and move faster as a company. To keep up with the constant demand for excellence in scale, availability, latency, concurrency, and fast data growth, we must constantly evolve our Data Platform.

Benefits and Rewards

  • Flex Time

  • Open Culture

  • Team Outings

  • Collaboration

  • International Interaction

Our mission is global

Coupang is a global business with offices in Seoul, Shanghai, Beijing, Silicon Valley, Seattle and Los Angeles.

Seoul, Korea

Our Korea office is located in downtown Seoul near Lotte World Hotel and Lotte World Mall.

Shanghai, China

Our office in Shanghai is conveniently situated near to restaurants and gyms, as well as to the Evergreen Hotel and the Chamtime Square Shopping Mall.

Beijing, China

Our Beijing office is located in One Indigo, a Grade A-listed office tower. From our space on the 12th floor, you can take in expansive views of Indigo Park, the Ba River and the Beijing skyline. We are conveniently situated a few steps away from the Indigo Shopping Mall, and parking is easily available.

Mountain View, United States

Our Mountain View office is located in the Silicon Valley area across from the NASA Ames Research and Visitor Center.

Seattle, United States

Our Seattle office can be found in the heart of downtown Seattle near restaurants and tourist attractions such as the Pike Place Market.

Los Angeles, United States

Our office in Los Angeles is located in the Riverside area right next to the Sycamore Canyon Wilderness Park.

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