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Business Analyst

Riverside, United States

2181706 May. 07, 2020 Corporate Functions

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley. 

As Business/Finance Analyst on our finance & operations team, you should have a passion for process improvement and data driven decision making. You will manage, improve, and redefine the systems and processes for our Riverside Fulfillment Center. You will be responsible for reducing waste, improving customer experience, and helping our operations scale to meet increased customer demand.

Key Responsibilities:

  • Create and maintain the Operations WBR to measure the productivity, safety and quality at the Riverside Fulfillment Center.
  • Analyze FC operations, including performance and productivity data, error rates and their root causes.
  • Design, develop, implement and maintain operational solutions and recommendations to improve performance.
  • Manage operational process improvement projects.
  • Assist in monthly inbound/outbound unit and labor forecasting process.
  • Write SQL queries for Operations and Finance team

Basic Qualifications:

  • BS/BA in accounting, finance or supply chain or any related field
  • 3 + years of experience
  • Expert skill with SQL and relevant experience in presenting data acquired through SQL queries
  • Ability to adapt quickly to new analytics platforms
  • Intermediate to advanced skills in using Excel and Access is preferred.
  • Ability to understand multiple retail business models and their technical implementation.
  • Ability to prioritize work in a complex, fast-paced environment.
  • Ability to work with ambiguous problems.

Preferred Qualifications:

  • Experience with AWS, High-Jump and/or NetSuite
  • CPA or MBA


Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at

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