Head of Site Reliability EngineeringSouth Korea Job ID: 2366209
We are looking for people who are passionate about solving complex real-world problems, building world-class solutions, and benefitting millions of lives. At Coupang, developers learn from one another—we share knowledge and spur each other on to come up with great ideas—and move extremely fast to create profound impact together. You will also have the opportunity to tackle large-scale challenges that arise as we grow. This includes building in-house technology, innovating mobile architecture, and advancing possibilities with machine learning and deep learning. With you, we will build a world where our customers ask, “How did we ever live without Coupang?”
- Team Player
- Problem Solver
Director SRE, Head of Site Reliability Engineering
The Director of SRE role will be dedicated to review critical services design, architecture reviews, re-architect, set performance / reliability / availability benchmarks, tuning and owner to work with specific system team on fundamental design improvements, track incidents to close architecturally, and work with domain team to close functionally.
Serve as a hands-on leader and a cloud solution architect on Coupang’s Cloud Platform team.
- 100% accountable for quality of solution architecture and design of system / Platform on availability, scalability and performance benchmarks.
- Solves complex technical problems in our Cloud environment with expert judgement with strong ability to deep dive to understand current systems design and architecture.
- Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing and enhance monitoring and testing tools.
- Identify opportunities to make disruptive improvements in cloud services with high degree of systematic automation.
- Possess expert knowledge in performance (millisecond latencies), scalability, availability (99.99% up-time), enterprise architecture best practices
- Should be able to dive deep to come up with new solutions that helps solving systems bigger problems by simplifying system architecture and help increase productivity & efficiency or every Engineer & system in the company.
- Build and make decision on accurate SRE tools, metrics to make the SRE team highly production and impactful.
- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
- Strong problem-solving skills, analytical capabilities, and attention to detail
- Strong cultural change management experience
- Bachelor's degree and/or Master’s degree in Computer Science or equivalent.
- 15+ years of Software engineering or Site Reliability Engineering experience
- 5+ years of experience leading system design, architecture leveraging Cloud services
- 5+ years of experience in building high-performance, highly available and scalable distributed systems in the cloud.
- 3+ years of experience mentoring engineers to success.
- Excellent cross-group collaboration, outstanding verbal and written communication.
- AWS Certification, Developing on AWS, and/or AWS Architect
- 3+ years of hands-on experience as a Principal-level Software Engineer / Site Reliability Engineer
- Excellent cross-group collaboration and communication skills
- Demonstrated virtual team leadership capabilities
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at email@example.com.
- Senior Software Engineer
- Software Engineering Manager
- Technical Program Manager
- Product Manager (Product Owner)
- Tech Recruiter
Benefits and Rewards
Our mission is global
Coupang is a global business with offices in Seoul, Shanghai, Beijing, Silicon Valley, Seattle and Los Angeles.
Our Korea office is located in downtown Seoul near Lotte World Hotel and Lotte World Mall.
Our office in Shanghai is conveniently situated near to restaurants and gyms, as well as to the Evergreen Hotel and the Chamtime Square Shopping Mall.
Our Beijing office is located in One Indigo, a Grade A-listed office tower. From our space on the 12th floor, you can take in expansive views of Indigo Park, the Ba River and the Beijing skyline. We are conveniently situated a few steps away from the Indigo Shopping Mall, and parking is easily available.
Mountain View, United States
Our Mountain View office is located in the Silicon Valley area across from the NASA Ames Research and Visitor Center.
Seattle, United States
Our Seattle office can be found in the heart of downtown Seattle near restaurants and tourist attractions such as the Pike Place Market.
Los Angeles, United States
Our office in Los Angeles is located in the Riverside area right next to the Sycamore Canyon Wilderness Park.