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Senior Director, Finance Supply Chain Solutions (FC)

Seoul, South Korea

2905161 Jun. 15, 2021 Corporate Functions
Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea, one of the world’s largest and fastest growing e-commerce markets. Korea is currently the 5th largest e-commerce market in the world.

Role overview:

The position will be a highly strategic financial role, supporting all aspects of the supply chain function in fulfillment centers. In this role you will be required to partner with fulfillment center operations leaders in all areas including capacity planning, investment analysis for new sites, automation, capex ROIC, S&OP process -inventory forecasting & management, returns center operations. In addition you will understand the implications of upstream activities including hub locations and planning on downstream operations like logistics and costs associated, the impact on overall supply chain, developing the operating and financial plan required to achieve strategic goals. You will act as the primary liaison between the supported teams and Central Finance to facilitate the annual planning process, business updates, and monthly reporting deliverable.

What you will do:

  • Build quarterly and annual financial plans of a specific business or category to meet commitments to board of directors; coordinate with C-level management for realistic and achievable target to find optimal goals of growth and margin improvement.
  • Establish detailed business goals to achieve company-wide goals that are committed to C-level and set input goals that would lead to financial targets. Diversify input goals to achieve different financial line items based on strenuous discussion with leadership.
  • Develop actionable recommendations to drive top and bottom line based on various financial analysis and understanding on drivers of variances, growth, cost, etc.
  • Key Performances Management.
  • Assign detailed goals and automate key metrics to each business team for real-time visibility of progress to goals.
  • Define key metrics and automate daily metrics flash for timely visibility so that actions could be taken at the moment of red flag.
  • Dive deep on urgent issues with abnormal trends and brainstorm with business and operation teams to find bottleneck and inefficiencies.
  • Build realistic forecast simulations based on robust understanding of business nature, action planned and market situation with various scenarios so that business team can find actions to meet the target on time .
  • Track and analyze the impact of new product launches, promotional activities, and infrastructure investment
  • Build realistic improvement measures based on the current status of your team and provide short-term targets for your team to achieve.

Basic qualifications:

  • Relevant experience in financial planning and analysis in a fast-paced technology oriented organization. Prior experience in supporting operations teams  in supply chain management required.
  • High level of process orientation and attention to detail. Experience leading and developing new financial processes, models and tools.  
  • Excellent communication skills and ability to partner with non-financial leaders in technology and compliance. Ability to communicate complex financial topics clearly.  
  • Strong MS-Office skills (Excel, Word, Access, PowerPoint) and experience with SAP.
  • Expertise in financial modeling and excel.
  • Strong analytical thinking. Be able to start with answer, provide data, and tell the business stories.
  • Familiar with establishing and managing KPIs.

Preferred Qualifications:

  • SQL (NoSQL)
  • CPA
  • MBA

Recruitment Process and Others:

Recruitment Process 

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider 

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice 

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. (Korea) (U.S.) (China) 

Document Return Policy

  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. 
  • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

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