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Sr. QA Engineer (Product Service)

Seoul, South Korea Job ID: 2250729


We are looking for people who are passionate about solving complex real-world problems, building world-class solutions, and benefitting millions of lives. At Coupang, developers learn from one another—we share knowledge and spur each other on to come up with great ideas—and move extremely fast to create profound impact together. You will also have the opportunity to tackle large-scale challenges that arise as we grow. This includes building in-house technology, innovating mobile architecture, and advancing possibilities with machine learning and deep learning. With you, we will build a world where our customers ask, “How did we ever live without Coupang?”

Success Profile

  • Team Player
  • Adaptable
  • Inventive
  • Self-starter
  • Problem Solver
  • Goal-oriented
  • Quick-thinking


Job ID 2250729 Date posted  07/29/2020 Location Seoul, South Korea


쿠팡은  세계에서  가장  빠르고  크게  성장하는  Ecommerce  기업 입니다.  우리는 고객, 직원, 파트너 그리고 우리를 둘러싼 모든 사람들의 일상을 어떻게 혁신 할 수 있을 지 매 순간 고민합니다. 우리는 아직 아무도 풀지 못한 문제를 해결함으로써 사람들이 이렇게 묻는 세상을 만들고자 합니다. “쿠팡 없이 어떻게 살았을까?” 쿠팡은 서울뿐만 아니라 베이징, LA, 시애틀, 상하이와 실리콘밸리 등에 오피스를 두고 있는 글로벌 기업입니다. 


소개 (3-5문장)

Product Engineering은 고객이 쿠팡에서 이용하는 서비스들을 개발하고 운영하는 조직입니다. 회원가입, 로그인, 쿠팡홈, SPD, SRP, 장바구니, 주문서 그리고 주문에 이르는 모든 funnel을 담당하고 있으며, 이에 더해 상품평, 와우클럽, 이츠와 같은 Vertical 서비스도 담당하고 있는 Engineering 조직입니다. 쿠팡은 항상 고객을 위해 새로운 서비스를 만들고 또 기존 서비스들도 끊임없이 발전시키고 있습니다.


업무 내용:

  • Coupang 프로젝트에 독립된 혹은 2명 이상의 QA 엔지니어로써 Test 수행
  • 프로젝트 kick-off 부터 론칭 까지 참여하며, Test strategy/estimation 을 포함한 계획 수립
  • 프로젝트의 end-to-end 테스트를 책임지며, 품질에 대한 sign-off 진행


자격 요건:

  • 5년차 이상의 QA engineer로써, e-Commerce 도메인에 대한 이해를 갖출 것
  • 요구사항/상세스펙을 분석하여, 적절한 시점에 의미있는 피드백 제공
  • 프로젝트/기능에 대한 명확하고 높은 이해도를 기반한 잘 구성된 Test plan 수립 및 Test case 작성 가능
  • 독립적으로 end-to-end Test 가 가능하며, 발견된 이슈를 적절하게 assign 하여 높은 품질의 프로젝트의 진행을 책임짐
  • 각 도메인의 기존 Test case를 이해하며, Domain QA와 협의 및 조율을 통해 Test case 의 up-to-date 보장
  • QA metric에 대한 트래킹이 가능하고, 프로젝트별 defects 를 serverity 로 정리해서, report 작성 가능


우대 사항:

  • 기본적인 프로그래밍 혹은 스크립트 작성이 가능하여 테스트를 자동화 할 수 있는 능력
  • 개발에 대한 이해도가 있어 개발 환경 이슈등을 직접 해결 할 수 있는 능력
  • 영어 사용 가능
  • QA 생산성에 대해 고민을 해 보신 분.



전형 절차 및 기타사항  

  1. 전형절차: 서류전형 - 전화면접 - 대면면접 - 최종합격  (전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.) 
  2. 기타사항:

a. 본 공고는 모집 완료 시 조기마감 될 수 있습니다.  

b. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 

c. 보훈대상자 및 장애인 여부는 채용과정에서 어떠한 불이익도 미치지 않습니다. 

d. 전형일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.  


Team Description (3-5 sentences):

The Product Engineering Team develops and operates services used by Coupang’s customers. The team is in charge of the engineering aspects for all purchase funnels from Sign-Up, Login, Home, SPD, SRP, and Cart, to Order Details and Order as well as vertical services ranging from Product Review and Rocket Wow Club to Coupang Eats. Coupang is devoted to continuously creating new services and improving existing services for our customers. 

Key Responsibilities:

  • Perform tests independently or with two or more QA engineers for projects
  • Engage in projects from kick-off to launch for planning that includes test strategy/estimations
  • Oversee end-to-end project testing and perform QA sign-offs 

Basic Qualifications:

  • Minimum 5+ years of QA engineer experience with understanding of the e-Commerce domain
  • Capable of providing constructive feedback in a timely manner by analyzing requirements/specifications
  • Demonstrated ability to devise a well-conceived test plan and write test cases based on solid understanding of the project/feature
  • Proven competence in independently running end-to-end tests and managing project quality by properly triaging issues detected
  • Strong capability to understand existing test cases for each domain and ensure cases are up-to-date through discussion and coordination with other QA engineers
  • Experience in tracking QA metrics as well as synthesizing and writing reports on defects for each project by level of severity

Preferred Qualifications:

  • Ability to automate testing with basic level of programming or by writing scripts
  • Basic engineering knowledge to resolve development environment issues
  • English communication skills
  • Passion to improve QA productivity


Career Path

  • Senior Software Engineer
  • Software Engineering Manager
  • Technical Program Manager
  • Product Manager (Product Owner)
  • Tech Recruiter


Benefits and Rewards

  • Flex Time

  • Open Culture

  • Team Outings

  • Collaboration

  • International Interaction

Our mission is global

Coupang is a global business with offices in Seoul, Shanghai, Beijing, Silicon Valley, Seattle and Los Angeles.

Seoul, Korea

Our Korea office is located in downtown Seoul near Lotte World Hotel and Lotte World Mall.

Shanghai, China

Our office in Shanghai is conveniently situated near to restaurants and gyms, as well as to the Evergreen Hotel and the Chamtime Square Shopping Mall.

Beijing, China

Our Beijing office is located in One Indigo, a Grade A-listed office tower. From our space on the 12th floor, you can take in expansive views of Indigo Park, the Ba River and the Beijing skyline. We are conveniently situated a few steps away from the Indigo Shopping Mall, and parking is easily available.

Mountain View, United States

Our Mountain View office is located in the Silicon Valley area across from the NASA Ames Research and Visitor Center.

Seattle, United States

Our Seattle office can be found in the heart of downtown Seattle near restaurants and tourist attractions such as the Pike Place Market.

Los Angeles, United States

Our office in Los Angeles is located in the Riverside area right next to the Sycamore Canyon Wilderness Park.

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