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Sr. Staff, Data Analysis (Product Experimentation)

Seoul, South Korea

3578674 Oct. 21, 2021 Platform, Search and Discovery

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley. 

 

Job Overview:

At any given instance there are more versions of Coupang than the population of Korea. The Customer Experience Product (CXP) Experimentation team partners with multiple Product, Engineering, and other cross-functional teams to help enable, establish and drive culture of product experimentation at Coupang that supports this scale. As a Sr. Staff, Data Analysis on the team, you will primarily focus on setting up analytical standards for product experimentation and creating processes to systematically drive the implementation of these standards right from design of experiments to launch decisions. You will be the go-to for anything experiment related and help with data analysis approach (occasionally analyzing data yourself), designing complex test requirements and evaluating the results

 

Key Responsibilities:

  • Be a product experimentation consultant for design and analysis of A/B tests
  • Define and own periodic review of standards to enable product experimentation of highest quality within Coupang
  • Work with stakeholders including experimentation platform team to setup efficient processes to apply, uphold and upgrade these standards across all product verticals
  • Create and automate analysis frameworks to evaluate success and identify learnings/opportunities
  • Support decision making by reviewing experiments in line with Coupang Product vision and strategy
  • Plan and execute appropriate training programs to experiment owners

 

Qualifications: 

  • Bachelor’s degree in Quantitative field (Statistics, Engineering, Business), or equivalent experience
  • 8+ years of experience in Analytics
  • At least 4 years in product analytics, with demonstrated experience in decision making using data and working with senior stakeholders
  • Ability to communicate effectively to stakeholders of all levels of technical and business maturity
  • Working knowledge of experiment design and analysis (A/B tests)
  • Ability to handle data - SQL or other querying language

Preferred: 

  • Master’s degree in Quantitative field (Statistics, Engineering, Business)
  • Has experience in E-commerce product analytics

 

Recruitment Process and Others:

  • Recruitment Process
  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
  • The exact nature of the recruitment process may vary according to the specific job, and may be changed due to scheduling or other circumstances. 
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 
  • Things to Consider
  • This job posting may be closed prior to the stated end date for application if all openings are filled.    
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 
  • Privacy Notice
  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
  • https://rocketyourcareer.usa.coupang.com/privacy-policy  
  • Document Return Policy
  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. 
  • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 

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