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[SCM] Sr. Business Analyst

Shanghai, China

1599190 Apr. 02, 2019 Fulfilment Services




供应链自动化团队负责预测顾客想要购买的商品并自动化订购流程。 我们每天为所有Coupang自营产品创建每日需求预测。我们与内部团队合作,大规模解决具有挑战性的供应链问题。我们的系统能确保Coupang顾客对产品的持续供应感到满意。自动化能够有效保障我们供应链流程的规模和效率




  • 分析来自内部利益相关者的用例,与数据科学家/工程师合作评估潜在的解决方案。
  • 为达成统一,以文档和陈述报告形式提供分析
  • 提供影响关键业务问题的根本原因分析
  • 帮助识别需要改进的关键领域和增长机会
  • 积极参与多元化沟通,支持解决方案的实施
  • 记录所学、所观察的内容和分析结果,为陈述报告和文档分析建议最佳的方式。
  • 与数据科学家、产品经理和工程师组成的跨职能敏捷团队合作建立世界级的系统



  • 拥有3-5年电子商务、零售或供应链行业相关工作经验
  • 拥有分析或商业领域学士学位(数学、计算机科学、工程、统计学、经济学等)
  • 硕士或博士优先
  • 出色的口头和书面表达能力,并能够与各团队进行专业互动——高管、经理等。
  • 能在复杂、快节奏的环境中区分优先级并高效工作
  • 精通SQL和Excel
  • 有R(或其它统计软件包)工作经验者优先
  • 须有探索性数据分析或统计学经验
  • 有供应链领域经验者优先


Coupang is one of the largest and fastest growing e-commerce platforms on the planet. Our mission is to create a world in which Customers ask “How did I ever live without Coupang?”We are looking for passionate builders to help us get there. Powered by world-class technology and operations, we have set out to transform the end-to-end Customer experience -- from revolutionizing last-mile delivery to rethinking how Customers search and discover on a truly mobile-first platform. We have been named one of the “50 Smartest Companies in the World”by MIT Technology Review and “30 Global Game Changers”by Forbes.


Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.

Who We Are?

Supply Chain Automationis responsible for predicting what customers want to buy and automating the inventory ordering process. We create a daily demand forecast for all Coupang’s Retail SKUs, every day. We work with internal stakeholders to solve challenging Supply Chain problems at scale. Our systems ensure Coupang’s customers are delighted with consistently available products. Automation supports scale and efficiency of our Supply Chain processes.

How We Do?

We use Big Dataprocesses to generate our daily forecast and buying decisions. We work to automate manual decision making in Supply Chain to improve our customer experience and reduce waste. Our Automated Buying systems combine machine learning with human oversight.



  • Analyze use cases from internal stakeholders and work with Data Scientists / Engineers to evaluate potential solutions.
  • Provide analysis in the form of documents and presentations to drive alignment
  • Provide root cause analysis affecting key business problems
  • Help identify key areas of improvement and opportunities for growth
  • Actively communicate with a wide variety of people and support solution implementation
  • Document what you learn and observe, and the results of the analyses. Suggest the best ways to present and document analysis
  • Work with an Agile cross-functional team of Data Scientists, Product Owners and Engineers to build world-class systems


  • 3-5 years relevant experience in e-Commerce, Retail or Supply Chain industry
  • Bachelor’s degree in analytical or business field (Mathematics, CS, Engineering, Statistics, Economics, etc)  
  • Master’s or Ph.D. a plus
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group - executives, managers etc.
  • Ability to prioritize and work effectively in a complex, fast-paced environment
  • Expertise in SQL and Excel
  • Working experience with R (or other statistical packages) a plus
  • Experience with Exploratory Data Analysis or Statistics a plus
  • Supply Chain domain experience a plus

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