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Area Manager, Coupang Taiwan

Taipei, Taiwan

3295316 Jul. 15, 2021 Fulfilment Services










  • 管理五到六個門市/店鋪的日常營運流程
  • 主掌該區域內所有店鋪的供應鏈度量表
  • 生產力規劃(人力管理、包裝和材料管理)
  • 訂定工作方向,領導店鋪經理團隊
  • 辨識瓶頸,協助團隊因應處理,不手下留情
  • 針對顧客商品運送及顧客滿意度,設定高標準(讓顧客驚豔)
  • 管理KPI,以改善效率和成本
  • 在所有店鋪和運輸過程推動環境、健康、安全管理
  • 了解並推廣當地政府主管機關訂定的規範標準



  • 至少八年以上的營運/供應鏈管理/物流經驗
  • 曾在高成長環境下管理營運團隊
  • 曾直接管理經理級下屬,帶領過三十人以上團隊經驗
  • 能夠解決複雜的問題
  • 在高度創新的高速環境中,能達成有挑戰性的目標
  • 了解台灣電子商務市場
  • 可配合輪班制工作



  • 基本商務英語溝通能力

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation.

Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative.

Now for the first time in Taiwan, Coupang is hiring for our launch team.

Position : Area Manager (Fulfillment Center Manager)
Coupang is looking for a FC leader with a passion for ecommerce and building businesses from the ground up. This role will be a pivotal in the success and evolution of our business in Taiwan including managing operations in fulfillment centers, stock replenishment, inventory management, forecasting and supply chain optimization.

Key Responsibilities:

  • Manage the daily operations process of 5~6 facilities/Stores
  • Own the supply chain metric of all stores in the Zone
  • Capacity planning (Workforce Management, Packaging & material management)
  • Set direction and lead team of the store manager
  • Identify bottlenecks and help the team to execute ruthlessly
  • Set very high standards of customer delivery & satisfaction (Wow the customer)
  • KPI management to improve efficiency and cost.
  • Drive EHS across all store and delivery operations
  • Understand and drive regulatory norms set by local government authorities

Basic qualifications:

  • Min. 8+ years of experience in operations/SCM/Logistics
  • Should have managed operations teams in high growth environments
  • Should have managed managers as a direct report and overall lead Organisation of 30+ people
  • Ability to solve complex problems
  • Demonstrated ability to achieve stretched goals in a highly innovative and fast-paced environment.
  • Knowledge of Taiwan e-commerce market
  • Willing to work in shift schedule

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