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Store Manager, Taiwan

Taipei, Taiwan

3299868 Jul. 15, 2021 Fulfilment Services

酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。

酷澎打破傳統電子商務的權衡限制,讓顧客能享受閃電般迅速的運輸服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。

現在,酷澎首次要在台灣招募創始團隊了。

職缺:店鋪經理

職業概覽: 

  • 管理門市/店鋪的日常營運流程,例如顧客商品出貨、材料入庫、存貨管理
  • 有效管理工作場域的多個子功能單位,推動跨領域資源運用,以提高效率
  • 迅速做決策,優先進行滿足顧客需求的作為
  • 有效規劃輪班作業
  • 確保顧客商品運輸符合流程,並遵守安全規章
  • 盡其所能優先滿足顧客商品運輸的服務水平
  • 與利害關係人一同確保正確的存貨組合和供貨量
  • 維持存貨的理想狀態(溫度、冷藏等)
  • 遵守主管機關訂定的品質標準

招聘條件

  • 具有三到七年的營運/供應鏈管理/物流/最後一哩運輸經驗
  • 曾管理直通顧客的運輸體系/配送中心/零售商店
  • 應能急速行動,決定工作優先順序不手下留情
  • 曾管理至少十人以上團隊經驗
  • 能迅速做決策,積極為顧客發聲
  • 在高度創新的高速環境中,能達成有挑戰性的目標
  • 了解台灣電子商務市場
  • 可配合輪班制工作

加分條件:

  • 基本英語溝通能力

 

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation.

Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative.

Now for the first time in Taiwan, Coupang is hiring the launch team.   

Position : Store Manager 

What You Will Do 

  • Manage the daily operations process at the store/facilities such as Customer outbound, Material Inbound, and inventory management.
  • Effectively manage the workforce in multiple subs functions, drive cross-utilization of resources to get efficiency 
  • Take quick decisions and prioritize actions to meet customer's request
  • Effective workforce planning of the shift operations 
  • Ensure process adherence with respect to customer delivery operations and follow safety protocols
  • Prioritize ruthlessly to meet customer delivery SLAs. 
  • Work with stakeholders to ensure the right inventory mix and availability
  • Maintain the health of inventory (Temperature, Cold Storage, etc.)
  • Adhere to quality norms set by regulators and authorities

Basic qualifications:   

  • 3 to 7 years of experience in operations/SCM/Logistics/Last-mile delivery  
  • Should have managed direct customer delivery operations / Fulfilment Centre/ Retail Store Operations 
  • Should be able to move with urgency and able to prioritise ruthlessly
  • Should have managed a team of at least 10 people 
  • Ability to make a quick decision and high on customer advocacy
  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.  
  • Knowledge of Taiwan e-commerce market 
  • Must be willing to work in shift operations

Preferred Qualifications

  • English

 

- Recruitment Process 

- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

- Things to Consider 

- This job posting may be closed prior to the stated end date for application if all openings are filled. 
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

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